Privacy Policy
This Privacy Policy explains how Aussie Arena Pty Ltd (ABN 45 123 789 456) ("Aussie Arena", "we", "us", or "our") collects, uses, discloses and safeguards your information when you use aussiearena.com. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles.
1. Overview
We collect and handle personal information to operate our site, deliver our services, communicate with you, comply with law, and improve user experience. By using our site, you agree to this Policy.
Effective date: 12 June 2025
2. Information We Collect
- Identifiers and contact details (name, email, phone).
- Account and interaction data you provide in forms or support requests.
- Technical and usage data (IP address, device/browser type, pages viewed, time on page).
- Cookies and similar technologies (see Section 6).
We collect information directly from you and automatically via our site. Where required, we obtain your consent.
3. How We Use Information
- Provide, maintain, and improve our site and services.
- Process requests, respond to enquiries, and provide support.
- Personalise content and measure performance.
- Send service communications and (if opted-in) marketing updates.
- Detect, prevent, and address fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our terms.
4. Information Sharing
We may share personal information with trusted service providers (e.g., hosting, analytics, security, customer support) under contracts requiring confidentiality and appropriate safeguards. We do not sell personal information.
We may also disclose information if required by law or to protect our rights, users, or the public.
5. Data Security
- Encryption in transit (e.g., SSL/TLS) and other technical safeguards.
- Access controls limited to authorised personnel.
- Periodic reviews, monitoring and incident response procedures.
No method of transmission or storage is 100% secure; however, we take reasonable steps to protect your information and will act in accordance with legal obligations in the event of a data breach.
6. Cookies & Tracking
We use cookies and similar technologies to recognise your browser, remember preferences, analyse traffic, and secure your session. You can control cookies in your browser settings; disabling some cookies may affect site functionality. Learn more in our Cookie Policy.
7. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Policy or as required by law. Retention periods vary depending on the type of data and applicable obligations.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information in certain circumstances.
- Opt out of marketing communications.
To exercise your rights, contact us (see Section 12). We may request information to verify your identity and respond within a reasonable period, consistent with the Australian Privacy Principles.
9. Children's Privacy
Our services are intended for persons aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.
10. International Transfers
Your information may be processed outside of your state or country. Where we transfer information internationally, we implement measures designed to provide an equivalent level of protection to that required under applicable laws.
11. Policy Changes
We may update this Policy from time to time. We will revise the "Effective date" above and post the updated version on this page. Your continued use of the site after changes become effective signifies acceptance.
12. Contact Us
Aussie Arena Pty Ltd • ABN 45 123 789 456Level 4/224-236 Queen Street, Melbourne VIC 3000
Website: aussiearena.com
Email: [email protected]
Phone: +61 (480) 85 58 61